Unable to Access the Student Orientation for Online Courses.


Troubleshooting

Try the following:

  1. Look for the Student Orientation for Online Courses in the My Courses list.
    Identifies the Student Orientation course.
    • If there is no listing for the Student Orientation for Online Courses, please contact the Service Desk for assistance.
  2. Click on Content.
    Identifies the Content tab.
  3. Then click on  Online Student Orientation in the Table of Contents and then the link labeled Online Student Orientation on the right panel.
    Identifies the Student Orientation Module and content link.
  4. Complete the module.
  5. View your certificate on the Course Home page in Announcements.

Contact the Service Desk

  1. Contact the Service Desk.
  2. The technician will document the issue and provide you with an incident number.
    Please have the following information ready:
    • Student ID Number

Call 832.813.6600 (toll free 866.614.5014)

See also Who Needs the Student Orientation for Online Courses.