I can’t access my Lone Star email, who do I call?

If you are unable to access your Lone Star email through MyLoneStar, try the following steps to correct the problem. If that fails, contact the Service Desk.


  1. Verify your PC or device has Internet access by loading other websites (e.g. www.yahoo.com, www.msn.com).
  2. Reboot your PC or device and try again.

Contact the Service Desk

Contact the Service Desk to document the problem and receive assistance.

Call 832.813.6600 (toll free 866.614.5014)