Unable to See Content, Assignment or Assessment

If you cannot see an assignment, assessment or any content 

Try the following:

  • Identifies the search field and the Table of Contents.To find a reading assignment or instructions, go to Content in the Navbar.
    • Click on Search Topics and insert a word from the title you are looking for.
    • Click on Table of Contents shows the Navbar
  • To find an assignment using the Navbar:
    • Click on Assessments > Dropbox
    • Click on Assessments > Quizzes
    • Click on Communication > Discussions

If you cannot still see an assignment, assessment or any content on the Content page, contact your instructor.

Contact the Instructor

  • Email within the course.
  • Use our Contact Directory to locate your instructor's contact information.
  • If you cannot reach your instructor, contact the Service Desk.

Contact the Service Desk

  1. Contact the Service Desk to document the problem and get an Incident number to relay to your instructor.
  2. The technician will document the issue and provide you with an incident number.

Please have the following information ready:

  • Class name with section number (e.g. PSYC-2301 1001)
  • Browser and version you are using (e.g. Chrome, Firefox ESR 43.0.1 etc.)
  • Note the steps you took so the technician can duplicate the problem.
  • Note any error messages exactly. Take a screen shot if possible.
  • Provide your instructor with the incident number.

Call 832.813.6600 (toll free 866.614.5014)