What to Communicate to Your Instructor After You Contact the Service Desk

In an email to your instructor, explain what happened and when. Be specific and detailed. Explain why you contacted the Service Desk and what information they were able to give you. Include the Incident number that you received from the Service Desk.

Contact the Instructor

  • Email the instructor within the course.
  • Use our Contact Directory to locate your instructor's contact information.
  • Provide your instructor with the incident number.