Popular Articles

  1. Error Messages Encountered Using LockDown Browser

    Error 1: "There is a problem with the settings for this exam." If an exam requiring LockDown Browser is copied into a new course it may return this error:  "There is a problem with the settings for this exam." ...
  2. New to Online Learning

    It is very common for students to think that an online class is easier than a face-to-face one. However, many find the opposite is true. Before signing up for an online class: Have Internet access and a working computer with spe...
  3. Brightspace Student Orientation for Online Courses

    Students who are taking online or hybrid courses are required to complete the Student Orientation for Online Courses and finish the quiz at the end with a score of 80% or better. Students must complete the orientation successfully before they ...
  4. Advising Services for Online Students

    Online Advisors Your success at Lone Star College is important to us. LSC-Online advisors are available to assist students with advising services related to courses offered in an online format. Some of these services include general advising, regi...
  5. Technical Support

    Student Support Services Email: Online@LoneStar.edu Phone Number: 1-866-614-5014 We are available by e-mail, phone, or using the buttons below. ...
  6. Schedule Change Form For Dropping Online Courses

    Drop an Online Course All drop and withdrawal requests must be received in our email by 5:00 p.m. on the "Last Day to Drop with a W" deadline ( document link is below ). Requests after the deadline will not be processed. ...
  7. Prior Learning Assessment (PLA)

    Students that participate in PLA testing can use these credits for earning their degree. Prior learning assessment (PLA) awards college credit, certification or advanced standing for a student’s non-academic experiences and training. Ho...
  8. Helpful Software

    Get Started •  Browsers Supported by Brightspace •  Perform a System Check The following software or browser plugins are only supported by the Service Desk where indicated. Plugins & Programs &bu...
  9. Browsers Supported by Brightspace

    Please use a browser below that is marked as  Supported . Desktop Support Browser Status Microsoft Internet Explorer 11     Maintenance ...
  10. Good Start Checklist

    Use this checklist to prepare for the semester. Before classes begin: Confirm classes in myLonestar.                  The myLonestar por...