Popular Articles

  1.  Taking the Student Success Course (EDUC-1300)

    The student success course is the 1st Year Experience EDUC-1300 course. It is designed to help promote a successful college experience. Every first year college student will have a hold on his/her account that will be removed upon enrollment int...
  2. Contact the IT Service Desk

    You may encounter technical issues that require a quick response, such as not being able to access your online courses. The IT Service Desk is available all 7 days of the week, from 6:00 AM - Midnight . Troubleshooting Try the following troublesh...
  3. Contact Your Instructor

    You have two choices for contacting your instructor - in D2L or through the external Lone Star email system.  You can try using one or both; once courses have started, your professors will generally tell you how they prefer to be contacted. Co...
  4. D2L Student Training

    The information below is the lesson from the D2L Student Training . To pass the Training and get access to all your Course Content, you must complete the D2L Student Training Quiz in D2L with a score of 80% or better . ...
  5. LockDown Browser Froze While Taking an Exam

    Troubleshooting Try the following: Use a supported browser to navigate to the exam and LockDown Browser will launch automatically when it is required. Avoid using wireless connections when taking tests if possible. Wireless dropout c...
  6. Change Your Preferred Name in iStar and D2L

    When a preferred name is updated in iStar , a message is sent to D2L that overwrites the First Name and/or Last Name in the D2L user information. Your preferred name will display in Classlist , Discussions  and Groups .  The Stud...
  7. Placement Tests for LSC-Online College Students

    Remote Testing Process for Lone Star College Fully Online Students: Apply for Admissions . Complete the Pre-Assessment Activity (PAA) . You will receive a certificate of completion when you are done via email. Forward a copy of the com...
  8. Install and Launch LockDown Browser

    If your professor has required that you use Respondus LockDown Browser in a quiz, you will need to install the program. The link to do so appears once you open the quiz. If you have a Chromebook , see Using a Chromebook with LockDown Browser ...
  9. Unable to See Any Content, Assignments, or Assessments

    If you cannot see content, assignments, or assessments, try the following:  To find a reading assignment or instructions, go to Content in the Navbar. Click on  Search Topics and insert a word from the title you are looking for. ...
  10. Are Online Courses Self-Paced?

    An online class is one where students do all their work online. While convenient for those who work or travel, an online class is not self-paced. Students must adhere to deadlines.  Contact the Instructor Ask the instructor how the course ti...