Quiz Question Pictures Are Not Displaying

If you encounter a quiz question with a missing image, take a screen shot if you can. Please note the question number and the question wording.

Contact the Service Desk

  1. Contact the Service Desk to document the problem and get an Incident number to relay to your instructor.
  2. The technician will document the issue and provide you with an incident number.

Please have the following information ready:

  • Class name with section number (e.g. PSYC-2301 1001)
  • Browser and version you are using (e.g. Chrome Version 74.0.3729.169, Firefox 67.0, etc.)
  • The name of the quiz.
  • Note the steps you took so the technician can duplicate the problem.
  • Note any error messages exactly. Take screen shot if possible.
  • Provide your instructor with the incident number.

Call 832.813.6600 (toll free 866.614.5014)

Contact the Instructor

  • Email within the course.
  • Use our Contact Directory to locate your instructor's contact information.
  • Provide your instructor with the incident number.