Unable to See Any Content, Assignments, or Assessments

If you are unable to see any content, assignments, or assessments (Quizzes or Exams), try the following:

• To find a reading assignment or instructions, go to [Content] in the Navbar.
  
  
  
  
• Click on [Search Topics] and insert a word from the title you are looking for.
  
  
• Click on [Table of Contents] to see a full list of topics.
  
  
   
• To find course activities from the the Navbar:
  
  • Click on [Course Activities] → [Assignments].
    
    
  • Click on [Course Activities] → [Quizzes].
    
    
  • Click on [Collaboration] → [Discussions].

If you still cannot see any content, assignments, or assessments in the course, contact your instructor.

Contact the Instructor

• Email within the course.
  • See Using Classlist.
    
    
• Use our Contact Directory to locate your instructor's contact information.
  
  
• If you cannot reach your instructor, contact the IT Service Desk.

Contact the Service Desk

1. Contact the IT Service Desk to document the problem and get an Incident number to relay to your instructor.
   
   
2. The technician will document the issue and provide you with an incident number.

Please have the following information ready:

• Class name with section number (e.g. PSYC-2301 1001)
• Browser and version you are using (e.g. Chrome, Firefox ESR 43.0.1 etc.)
• Note the steps you took so the technician can replicate the issue.
• Note any error messages exactly. Take a screen shot if possible.
• Provide your instructor with the incident number.

Call 281.318.HELP (4357) or (toll free 866.614.5014)