Articles
Account Restrictions or Holds
There may be holds on your account preventing you from registering for a class. Click on "details" for instructions. Following is a list of some possible holds: Business Office Hold A business office hold has to do with funds. Yo...
Are Online Courses Self-Paced?
An online class is one where students do all their work online. While convenient for those who work or travel, an online class is not self-paced. Students must adhere to deadlines. Contact the Instructor Ask the instructor how the course ti...
Browsers Supported by D2L
Please use a browser that is identified as supported below. Desktop Support D2L is supported on the following desktop platforms with the latest browser versions: Platform Apple Safari Google Chrome Microsoft Edge Mozilla Fi...
Contact the Service Desk
You may encounter technical issues that require a quick response. The OTS Service Desk is available 24/7/365. To Contact the Service Desk You can contact the Service Desk at https://lonestar.service-now.com , live chat with an agent, or phone ...
Good Start Checklist
Use this checklist to prepare for your online courses for the semester. Before classes begin: Locate your official college email and your D2L email. You will have 2 email addresses while at Lone Star College. All official college corre...
Helpful Software
Get Started Browsers Supported by D2L Perform a System Check Perform a speed test - Make sure your internet service is adequate for test taking. http://www.speedtest.net/ https://www.measurementlab.net/tests/ndt/ Resources Offered ...
Important Dates
Important Dates Current Academic Calendar How Can I drop an Online Class? (Before and After it starts) See also Refunds ...
Locate Your Textbook/Materials
Textbooks and course materials can be found in the myLoneStar portal in Class Details. If you are enrolled, you will see Class Details by clicking on your section in the course list. If you are not enrolled in the class, do a Class Search: ...
New to Online Learning
It is very common for students to think that an online class is easier than a face-to-face one. However, many find the opposite is true. To be successful in an online course, you should: Have a working computer with stable internet ac...
Online Readiness Tool: Smarter Measure
The SmarterMeasure Learning Readiness Indicator helps you identify your level of readiness for studying in an online course environment. Use the tool to measure your technical skills and get feedback on your learning style. Use the login ...
Taking the Student Success Course (EDUC-1300)
The student success course is the 1st Year Experience EDUC-1300 course. It is designed to help promote a successful college experience. Every first time in college student has a hold on his/her account that will be removed upon enrollment into EDUC...