Use TutorMatch in Brainfuse

Once you have set up a confirmed tutoring appointment through Tutor Match, you will go through the following process to enter your tutoring session.

  1. Log in to Brainfuse from D2L.
  2. Click on the appointment link to open your calendar OR select the Student dropdown menu and choose My Calendar.
    Identifies Appointment Link and My Calendar Link
  3. In the calendar, find the session you want to start. Click Enter to open the session.
    Identifies Enter button
  4. If the tutor is not in the session yet, you will see the screen below. You can click the OK button and you will be taken back to the calendar; you can try to enter your session again after a few moments. If your tutor is already in the session you will see the screen in Step 5.
    Identifies OK button
  5. When you enter a session, you will see the following screen.The Whiteboard is to the left, the Chat window is to the right. You and the tutor can use both tools.
    Shows tutor session entry screen
    • To use Chat, type your message in the box at the bottom of the window. Press the enter key on your keyboard or click on the paper airplane icon to send your message.
    • The Whiteboard  tools are in the gray bar at the bottom of the screen.
  6. If the tutor wants to use audio, you will see the audio connection box at the top of the Chat window. Click on the dropdown menu to see  your audio options. Select the option you prefer, then click OK.Identifies audio optionsDescription of audio options:
    • My Computer: use your device's microphone and speaker (be sure they are turned on)
    • Access Number: use your phone to dial a toll-fee telephone number; enter the Access Code and PIN when prompted
    • Call Me: enter your phone number for the system to call you back (this may not work if your phone screens calls from unknown callers)
  7. You may see a box pop up indicating that Brainfuse wants to use your microphone. Click the Allow button.
    Identifies Allow button
  8. The audio connection box will show Connecting, then when the phone icon turns green you will be able to talk to the tutor.
    Indicates phone icon