Popular Articles

  1. Unable to Save Answers or Submit in a Quiz/Exam

    If during a quiz, test, or exam the Save or Submit buttons do not function, contact the service desk before closing the test if possible. Contact the Service Desk Contact the Service Desk immediately to document the problem and get an Inci...
  2. Manage Calendar Tasks

    Tasks can help to keep course events distinct from your personal tasks.  Use Tasks to break up a big assignment into sub-tasks to stay on top of all your due dates. Tasks is located on the right side of your D2L course or home page in the Calendar...
  3. Add a YouTube Video to an Assignment Submission or Post

    You can add a YouTube video anywhere you find the [Insert Stuff] icon in a WYSIWYG/HTML editor. Inside the WYSIWYG/HTML  editor (Assignment Submission, Discussion Post, Composing an Email, etc.), click on the [ Insert Stuff]  icon in the tool...
  4. Unable to Take a Quiz, Test or Exam

    Contact the Service Desk Contact the Service Desk to document the problem and get an Incident number to relay to your instructor. The technician will document the issue and provide you with an incident number. Please have the following ...
  5.  Progress Overview

    Access the Class Progress Tool Show Video Walkthrough Access the Personal Menu by clicking on your name in the top right corner. Click Progress . Click on an item in the list below the Summary to see you...
  6. Increase Readability Using Your Account Settings

    You can increase the readability of D2L pages and tools by modifying your Account Settings . Changing your account settings allows you to customize many of your viewing options within  D2L . Click on [Your name] in the Minibar . Choo...
  7. Unable to Open Assignment

    If you can see the assignment , but it is not clickable, check the range of availability listed below the assignment against your course schedule or syllabus. If you believe this to be an error, contact your instructor. Contact the Instructor...
  8.  Use IntelliWriter in D2L

    IntelliWriter  is a tool designed for students to check their grammar in written assignments. You can upload various file types or type directly in the tool and format your work easily. The tool also provides helpful resources for improving writi...
  9. Placement Tests

    Proper course placement during the first year is critical to fostering student success in college. Placement tests help to ensure that students enroll in courses that best match their academic skills and prior learning experiences. See Placement ...
  10. Delete an Assignment Submission

    A student cannot delete a file once submitted. Contact your instructor if you need to resubmit a file and are unable. The instructor will need to delete the original file.