Updated Articles

  1. Install and Launch LockDown Browser

    If your professor has required that you use Respondus LockDown Browser in a quiz, you will need to install the program. The link to do so appears once you open the quiz. If you have a Chromebook , see Using a Chromebook with LockDown Browser...
  2.  How to do the 360 Room Check

    Respondus Monitor and other proctoring solutions require that you video your room before you may proceed to taking your test. Here is an example of the correct way to do the video. Make sure that you pan the room slowly. You must do 2 views a...
  3. Brainfuse Mobile App

    Brainfuse offers a mobile app to make it easier for students to access their tutoring services.  Set Up the Brainfuse Mobile App Download the app for your iOS or Android device. When you open the app. click the  College Students Click Here butt...
  4. Using a Chromebook with LockDown Browser

     A Chromebook extension for LockDown Browser is required to use a Chromebook for quizzes and exams requiring the LockDown Browser with or without Monitor. Installing the Chromebook Extension To install the new extension, click the regular [Downl...
  5. Using a Mac with LockDown Browser

    NOTE: These instructions are for the Chrome browser on the Mac. Enable Pop-ups The browser needs to be configured to allow pop-ups from “d2l.lonestar.edu”. It is advised to manually input our website instead of allowing from pop-ups. G...
  6. Online Etiquette for Discussions and Emails

    Communicating as an online student is a bit different than in a face-to-face setting. Because you are usually missing body language cues and immediate feedback from others, it is very important to understand some common rules for good online etiqu...
  7. Whitelist Emails in Outlook - Safe Senders list

    Why Whitelist D2L Emails? Emails from D2L can sometimes be flagged as junk or spam by your Outlook inbox. To avoid missing critical course-related messages, add D2L email addresses to your Safe Senders list. Add D2L Emails to the Saf...
  8. Browsers Supported by D2L

    Please use a browser that is identified as supported   below. Desktop Support D2L is supported on the following desktop platforms with the latest browser versions: Platform Apple Safari Google Chrome Microsoft Edge Mozilla Firef...
  9. Account Restrictions or Holds

    There may be holds on your account preventing you from registering for a class. Click on [ details]  for instructions. Below is a list of possible holds you may see: Business Office Hold A business office hold has to do with funds. You will nee...
  10. Upload ePortfolio Artifacts

    Click on Collaboration  on the navbar and choose ePortfolio . Click My Items . Click + Add then select the object type (in this example, File Upload ). Click the location of the file you wish to upload (in this example  My Computer ). ...