New Articles

  1. Quiz Question Pictures Are Not Displaying

    Created On: 12/09/2016 in Quizzes
    If you encounter a quiz question with a missing image, take a screen shot if you can. Please note the question number and the question wording. Contact the Service Desk Contact the Service Desk to document the problem and get an Incident ...

  2. Unable to See Any Content, Assignments, or Assessments

    Created On: 12/09/2016 in Start of Semester Navigate Your Courses Online
    If you are unable to see any content, assignments, or assessments (Quizzes or Exams), try the following: To find a reading assignment or instructions, go to [Content] in the Navbar . Click on  [Search Topics] and insert a word from t...

  3. Unable to Save Answers or Submit in a Quiz/Exam

    Created On: 12/09/2016 in Quizzes
    If during a quiz, test, or exam the Save or Submit buttons do not function, contact the service desk before closing the test if possible. Contact the Service Desk Contact the Service Desk immediately to document the problem and get an Inci...

  4. Unable to See Grades in Online Class

    Created On: 12/09/2016 in Grades and Attendance
    If you cannot see your grade in the tool or in Grades, contact your instructor. Contact the Instructor Email the instructor within the course. See  Using Classlist . Use our  Contact Directory to locate your instructor's contact information....

  5. Unable to Open Assignment

    Created On: 12/09/2016 in Assignments
    If you can see the assignment , but it is not clickable, check the range of availability listed below the assignment against your course schedule or syllabus. If you believe this to be an error, contact your instructor. Contact the Instructor...

  6. Cannot Reply to Thread in Discussions

    Created On: 12/09/2016 in Discussions
    If you do not see the Start a New Thread button or the Reply to Thread button after clicking on an existing thread, the discussion topic may be locked.                                         See Unable to See Start a New Thread Button . S...

  7. Cannot Reply to Discussion Topic Questions

    Created On: 12/09/2016 in Discussions
    If you do not see the Start a New Thread button or the Reply to Thread button after clicking on an existing thread, the discussion topic may be locked. Contact your instructor. See also Participating in Discussions . Troubleshooting Try the ...

  8. Delete/Edit a Discussion Post

    Created On: 12/09/2016 in Discussions
    Deleting a Discussion Thread or Post Students cannot delete their own discussion threads or posts, but students can edit their threads and posts. If you need a post deleted, contact your instructor.  Editing a Discussion Thread or Post Click t...

  9. Online Readiness Tool: Smarter Measure

    Created On: 12/09/2016 in Start of Semester
    The SmarterMeasure Learning Readiness Indicator  helps you identify your level of readiness for studying in an online course environment. Use the tool to measure your technical skills and get feedback on your learning style. Use the login inf...

  10. Access Your Online Courses

    Created On: 12/09/2016 in Start of Semester Navigate Your Courses Online
    This page explains the different methods students can use to log in to their online courses in D2L Brightspace. It provides step-by-step instructions for each login option, including direct access through the Lone Star College website and alternate ...

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