Updated Articles

  1. Delete an Assignment Submission

    A student cannot delete a file once submitted. Contact your instructor if you need to resubmit a file and are unable. The instructor will need to delete the original file.
  2. Exempt Grades

    A professor may choose to mark a grade as exempt rather than assign a zero or a grade. An exempt grade will not be counted in your final grade. If your professor has marked a grade item as "Exempt," you will see the following on your Grades screen:...
  3. Export your D2L Calendar to another Calendar Application

    You can export your D2L  Calendar to another application, such as Google Calendar  or  Microsoft Outlook . To do this, copy a link from your  Calendar that you can add to your calendar application. This can be useful for viewing your calendar o...
  4. If You Believe Your Grade Is Incorrect

    The only person with the ability to change your grade is your instructor; the Service Desk cannot change grades. If you believe a grade you have received is incorrect, you must contact your instructor. Contact the Instructor Email in the cours...
  5. D2L Course Calendar Basics

    Accessing the D2L Calendar Click on the drop-down arrow to the right of Calendar . Click [Go to Calendar] from the Calendar widget drop-down menu. Changing Calendar Color Click the drop-down arrow next to [All Calendars] and click...
  6.  Create a Video or Audio in an Assignment for Submission

    Recording an Audio or Video Note is available in Assignment folders. If your instructor asks for a video or audio file, you can add them to assignment submissions, discussion posts, emails, etc. The method varies slightly depending on the cour...
  7.  Progress Overview

    Access the Class Progress Tool Show Video Walkthrough Access the Personal Menu by clicking on your name in the top right corner. Click Progress . Click on an item in the list below the Summary ...
  8. Unable to Save Answers or Submit in a Quiz/Exam

    If during a quiz, test, or exam the Save or Submit buttons do not function, contact the service desk before closing the test if possible. Contact the Service Desk Contact the Service Desk immediately to document the problem and get an Inci...
  9. Convert an Apple Pages Document to a PDF

    You should not turn in an Apple Pages document (.pages format) to an Assignment folder. Many professors do not have the proper software to read it, and the format is not recognized by Turnitin.com. It is a better idea to convert your Pages document ...
  10. Unable to Open Assignment

    If you can see the assignment , but it is not clickable, check the range of availability listed below the assignment against your course schedule or syllabus. If you believe this to be an error, contact your instructor. Contact the Instructor...