Updated Articles

  1. Quiz Question Pictures Are Not Displaying

    Last Updated: 06/11/2026 in Quizzes
    If you encounter a quiz question with a missing image, take a screen shot if you can. Please note the question number and the question wording. Contact the Service Desk Contact the Service Desk to document the problem and get an Incident ...

  2. Print Discussion Posts and Threads

    Last Updated: 06/11/2026 in Discussions
    If you wish to print out your discussion threads or posts, the process varies depending on which browser you are using. Printing in Chrome Right-click on the page. Choose Print  from the menu. Printing in Firefox Select Print  from the F...

  3. Unable to See Start a New Thread Button

    Last Updated: 06/11/2026 in Discussions
    If a discussion topic is available and unlocked, you should see a button labeled "Start a New Thread." If you can access a discussion but can’t start a new thread in it, the discussion’s permissions are set so that the discussion is available for...

  4. Share ePortfolio Presentations

    Last Updated: 06/11/2026 in Content ePortfolio
    Share via a Sharing List   Click on Collaboration  on the navbar and choose ePortfolio . Click the down arrow next to the Title   of the presentation you wish to share, then click Share . Click Add Users and Groups . Select names or g...

  5. Manage Subscriptions to Discussions

    Last Updated: 06/11/2026 in Discussions
    Discussion Subscriptions From the Navbar, navigate to [ Collaboration] followed by [ Discussions] . Select the [ Subscriptions]  tab from the Discussions page. Select which of your current subscriptions to view from the dropdo...

  6. Unable to Review Submitted Quiz or Exam

    Last Updated: 06/11/2026 in Quizzes
    Troubleshooting Try the following: See Viewing Quiz Grades & Feedback . If you still cannot find the grade or feedback: Contact the Instructor Email within the course. See Using Classlist . Use our Contact Directory to locate your ...

  7. Create an ePortfolio Presentation

    Last Updated: 06/11/2026 in Content ePortfolio
    Click on Collaboration  on the navbar and then choose ePortfolio . Choose My Items  and click on New Presentation . On the Properties tab: Enter a Name (required).  Enter Description (optional). Enter Tags (optional). Suggested entri...

  8. Rubrics

    Last Updated: 06/11/2026 in Grades and Attendance
    An instructor may attach a Rubric to an Assignment, Discussion, Exam or Grade item. Rubrics are used to assess your achievement in activities in a course, based on predefined achievement levels and assessment criteria. They help ensure that activiti...

  9. A Grade Shows as Dropped in the Gradebook

    Last Updated: 06/11/2026 in Grades and Attendance
    Instructors have the option of dropping a number of grades in a specific category. If you see the word "Dropped!" in place of a grade in your Grades list, do not worry. This means that your instructor is dropping one or more grades in that category....

  10. Unable to Take a Quiz, Test or Exam

    Last Updated: 06/11/2026 in Quizzes
    Contact the Service Desk Contact the Service Desk to document the problem and get an Incident number to relay to your instructor. The technician will document the issue and provide you with an incident number. Please have the following ...

Take the Next Step...