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Last Updated: 10/04/2024
in Grades and Attendance
The only person with the ability to change your grade is your instructor; the Service Desk cannot change grades. If you believe a grade you have received is incorrect, you must contact your instructor. Contact the Instructor Email in the cours...
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Last Updated: 10/04/2024
in Content
A D2L course may have content that links to third-party content. If you are missing or unable to access publisher content mentioned in the course syllabus, try the following: Email your instructor. Read the Getting Started information in your ...
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Last Updated: 09/24/2024
in Quizzes Proctoring
Troubleshooting Try the following: Use a supported browser to navigate to the exam and LockDown Browser will launch automatically when it is required. Avoid using wireless connections when taking tests if possible. Wireless dropout can cause...
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Last Updated: 09/24/2024
in Quizzes Proctoring Error 1: "There is a problem with the settings for this exam." If an exam requiring LockDown Browser is copied into a new course it may return this error: "There is a problem with the settings for this exam." Contact your instructor. Inform the...
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Last Updated: 09/24/2024
in Assignments If you can see the assignment , but it is not clickable, check the range of availability listed below the assignment against your course schedule or syllabus. If you believe this to be an error, contact your instructor. Contact the Instructor...
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Last Updated: 09/17/2024
in Student Support and Services
Remote Testing Process for Lone Star College Fully Online Students: Apply for Admissions .
Complete the Pre-Assessment Activity (PAA) . You will receive a certificate of completion when you are done via email. Forward a copy of the c...
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Last Updated: 09/13/2024
in Collaboration Notification settings are found in the Personal Menu. The Personal Menu contains links to your Profile , Notifications , Account Settings , and Log Out . You must set up a contact method on the Notifications page to receive instant notificati...
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Last Updated: 09/10/2024
in Start of Semester
The student success course is the 1st Year Experience EDUC-1300 course. It is designed to help promote a successful college experience. Every first year college student will have a hold on his/her account that will be removed upon enrollment i...
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Last Updated: 09/10/2024
in Start of Semester
The SmarterMeasure Learning Readiness Indicator helps you identify your level of readiness for studying in an online course environment. Use the tool to measure your technical skills and get feedback on your learning style. Use the login inf...
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Last Updated: 09/10/2024
in Start of Semester Being Successful in Online Courses It is very common for students to think that an online class is easier than a face-to-face one. However, many find the opposite is true. To be successful in an online course, you should: Have a worki...